Top 10 questions to include in your Cloud Computing RFP
January 25th, 2010 | 
Cloud Computing is a transformative paradigm that is still in its formative years and as a result, there are major variances in the offerings from the different vendors. Here are the Top 10 questions to ask your Cloud Vendor or to include in your Cloud Computing RFP
1. What is the minimum expected Service uptime over a year ? How are services outages defined?
2. What are the Standard Operating Procedures during an outage ?
3. How can the Service Levels be monitored on an ongoing basis ?
4. What are the policies for compensating for the downtime ?
5. Is the Cloud Vendor amenable to my Audits if needs arise ?
6. Is the Access to data secure, encrypted and authorized ?
7. Is my company’s data segregated from other customer’s data ?
8. What happens to the copies of data when my contract expires ?
9. Can I specify where my data will reside and my application will run ?
10. Are these policies applicable to backed up data as well ?
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Cloud Computing RFP Questions – SLA | Cumulux
[...] had broached this subject earlier by proposing a Top 10 list of questions to address in your Cloud Computing RFP. We are going to explore those aspects in [...]